Palmetto Excursions
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Privacy Policy

Privacy Policy

Effective Date: September 7, 2026

Palmetto Excursions (“Palmetto Excursions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking our excursions, contacting us, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you interact with Palmetto Excursions, we may collect the following types of information:

Personal Information

We may collect information such as:

  • Full name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Booking and reservation information
  • Number of guests in your party
  • Special requests or accommodations you voluntarily provide
  • Emergency contact information, when required for an excursion
  • Payment and billing information
  • Information you provide when contacting customer service

We only request information that is reasonably necessary to provide our services, process reservations, communicate with you, or meet applicable safety and operational requirements.

Payment Information

Payments may be processed through third-party payment processors. Palmetto Excursions may receive limited payment-related information, such as transaction confirmation, payment status, or the last four digits of a payment card.

We generally do not store complete credit or debit card numbers on our own systems.

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website navigation and interaction information
  • Date and time of visits
  • Referring website or page
  • General geographic information

This information may be collected through cookies, analytics services, and similar technologies.

2. How We Use Your Information

Palmetto Excursions may use the information we collect to:

  • Process and manage reservations
  • Provide excursions and related services
  • Communicate with you regarding your booking
  • Send confirmations, reminders, and important service updates
  • Respond to questions, requests, and customer-service inquiries
  • Process payments and refunds
  • Improve our website, services, and customer experience
  • Maintain business and transaction records
  • Help protect the safety and security of our customers and operations
  • Detect, investigate, and prevent fraud or unauthorized activity
  • Comply with applicable laws and legal obligations
  • Send promotional communications when permitted by law and, where required, with your consent

3. Communications

If you make a reservation or otherwise provide your contact information, we may contact you regarding your reservation, upcoming excursion, schedule changes, cancellations, weather-related issues, safety information, or other service-related matters.

If you receive marketing communications from us, you may unsubscribe at any time by following the instructions included in the communication or by contacting us directly.

Please note that opting out of marketing communications does not necessarily stop operational or transactional communications related to a booking or service you have requested.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide functionality, remember preferences, understand website traffic, and improve our services.

Cookies may be used for purposes such as:

  • Website functionality
  • Analytics
  • Performance monitoring
  • Remembering user preferences
  • Marketing and advertising, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

5. Information Sharing

Palmetto Excursions does not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services. These parties may include:

  • Payment processors
  • Booking and reservation platforms
  • Website hosting providers
  • Email and communication providers
  • Customer-service platforms
  • Analytics providers
  • Marketing or advertising service providers
  • Insurance providers or professional advisers
  • Government authorities or law-enforcement agencies when legally required

Third-party service providers are expected to use personal information only for legitimate business purposes and in accordance with applicable requirements.

6. Legal Requirements

We may disclose personal information when we believe disclosure is reasonably necessary to:

  • Comply with a legal obligation, court order, subpoena, or governmental request
  • Protect the rights, property, or safety of Palmetto Excursions, our customers, employees, or others
  • Investigate fraud, security issues, or suspected unlawful activity
  • Enforce our agreements, policies, or terms of service

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, booking services, payment providers, social media platforms, or other services.

Palmetto Excursions is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

9. Children’s Privacy

Our services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights regarding your personal information, which may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your personal information is used or shared

To make a privacy-related request, please contact Palmetto Excursions using the contact information provided below.

We may need to verify your identity before completing certain requests.

12. South Carolina Residents

Palmetto Excursions is based in South Carolina and strives to comply with applicable federal and state privacy requirements.

Privacy rights and obligations can vary depending on where you live and the circumstances under which information is collected. If you have questions regarding privacy rights applicable to you, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Effective Date” at the beginning of this policy. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:

Palmetto Excursions
South Carolina, USA

Email:palmettoexcursionsbeach@gmail.com
Phone: 704 591 5954
Website: https://palmettoexcursions.com

By using the Palmetto Excursions website or services, you acknowledge that you have read and understood this Privacy Policy.

Copyright © 2026 Palmetto Excursions - All Rights Reserved.

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